The title of this post may be a bit misleading, especially as I’ve said in the past that communication is a key part of project management. The thing is, that was before I thought to add tickets, which has the same functionality as the messaging section and more, so really, there is no point in replicating the same functionality across 2 sections, as then some of the communication ould take place via messages and some via tickets.
As a result, I’m removing the messages section although this may cause cofusion with users unfamiliar with the term “tickets” so I may leave the messages tab in explaining the decision to leave it out, or just point to the tickets section.
